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Moving from 2003 to 2003

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fitfixer

Technical User
Apr 11, 2001
150
IE
Hi,
I am having problems with our exchange server, its a Server 2003 SP1 + Exchange 2003 SP1, we are getting a 2019 memory paging error that is causing it to freeze, I have installed a new unit as a second Exchange 2003 server and moved all of the mailboxes over [apart from 3 system mailboxes that seem unmoveable]
I want to take the First Exchange server out of production and rebuild but I am having problems doing this, I have followed KB822931 "How to remove the first exchange server from the administrative group"
but when I run the setup and tell it to remove exchange it reports that there are still mailboxes or mail enabled users on the first server,
It further suggests deleting the mailboxes!! or removing the mail-enabled users

the store.exe process is still running on the old server,
I have tried disconnecting the server, the mail system stops and clients cannot connect
this is a small mail system with just these 2 servers,
I would be grateful for any suggestions



FrankF
A+,Network+,MCSA

 
1) remove the backup software and AV software from the exchange box you're taking down. These application may create special mailboxes to do their job.

2) Create a query in Saved Queries of ADUC. Search for accounts that have mailboxes on the old server. You may find users who have uninitialized mailboxes on the server that you don't know about. (ie users who never logged in)

PSC

Governments and corporations need people like you and me. We are samurai. The keyboard cowboys. And all those other people out there who have no idea what's going on are the cattle. Mooo! --Mr. The Plague, from the movie "Hackers
 
2019 - You ran out of non-paged pool memory.

What version of windows are you using?
How much physical RAM is in the system?
What settings are in your boot.ini?
Are any kernal or filter drivers using excessive PTEs?

I don't see where rebuilding would resolve inappropriate settings in the boot.ini or faulty drivers.

1. Verify the switches in your boot.ini
2. Track down the leak with poolmon and gflags, both of which are in the \support\tools folder of the Windows 2003 distribution CD. KB 177415 explains how to use them.

 
After you move the mailboxes, try running the Mailbox Cleanup and wait for the red crosses to appear in all the remaining mailboxes except SMTP and Admin.

Then Purge them.

Good luck!
 
Thanks for the help,
this is a Proliant ML370
The OS is Server 2003 SP1
RAM is 2 GB
Boot.ini has the 3 GB /userva switch

All I really want is to move exchange to the new server so that I can pull the plug on this old one with no fear of disrupting our mail users, removing Exchange from the old box is not really that important as the volume will be formatted

The original source of the problem, error 2019, could not be resolved, all AV and backup software was removed, I suspected that it was hardware related but the vendor has asked us to rebuild with just the OS, we have several other Proliants of the same hardware Spec running fine,

I am following the steps in the link from Benlu and I will report my progress here
regards





FrankF
A+,Network+,MCSA

 
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