Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Monitoring outbound calls in CCA 3.0

Status
Not open for further replies.
koobro

koobro

Technical User
Sep 19, 2005
87
NL
A supervisor can only monitor acd inbound calls in CCA3. Is there a workaround to monitor outbound calls in CCA3?
 
Status
Not open for further replies.

Similar threads

francescod
  • Locked
  • Question
Incoming calls on TLU79 connected to Aethra router BRI ports
Replies
4
Views
860
francescod
francescod
jly2680
  • Locked
  • Question
BC12 internal operator calls to CUCM
Replies
0
Views
333
jly2680
jly2680
Mutimafc
  • Locked
  • Question
Dialog 4425 not transferring calls
Replies
1
Views
395
pviorel
pviorel
Edwin Effandy
  • Locked
  • Question
Need Asisstance MX One TSE ver 4.1 data backup failed in lim 1
Replies
0
Views
338
Edwin Effandy
Edwin Effandy
astraTSW
  • Locked
  • Question
recording calls
Replies
7
Views
474
inlsp05
inlsp05

Part and Inventory Search

Sponsor

Back
Top