Monitor Monitoring

[troyz]

This is funny question, is there any way to monitor what is being monitored? I have one manager I caught monitoring a private call and it made me wonder if I could somehow monitor what is being monitored.

It would be valuable to know if the sales manager was doing monitoring.

We have setup so he (manager) can monitor only certain users.

I have call reporting software but I don't think that what you dial to do a monitor is recorded (output) anywhere.

 

[intrigrant]

Use call status.

 

[troyz]

I shouldn't have said monitor. I was using call status. I was looking more at printing a report.

Currently I have software that captures the smdr data and I can print reports for calls.

I do not believe that the shortcodes are output to smdr, is this correct?

 

[intrigrant]

True, i don't think it is possible to report on call monitoring.