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Modifying SECC Reports
- Thread starter wsnid
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stratplayer10
IS-IT--Management
you can modify existing reports and save them with a new name, when you do this you can include which data, CDN's Agents etc DNIS #'s etc that you wish to use for that report. When you do this the report is stored on the Clients machine.
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Maybe I'm looking in the wrong place, I'm in the Reports module of the SECC console and the only thing I can do with a system report is duplicate it and change a few query options. I'm looking on how to actually edit the report file, to change the look and feel. Are the base reports not in Crystal and can't be edited outside of SECC?
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