Modem disconnects intermittently 2

[bluefilly]

How can I tell if modem disconnects are at the ISP end or a problem my end?

The PC is a PII 266, running Windows 98.

I have:

* downloaded and installed the latest drivers for my 56k Maestro modem
* dialed an ordinary phone ok via hyperterminal
* unplugged the phone which was in the same socket and plugged the modem in direct.

Is there anything else I can try?

kim

 

[KeyTech]

There is no real solution, the reasons for disconnecting could be either of these:
Your ISP could be kicking you off if you are at a free service, these can get crowed and ISP's tend to kick some users off to make some room for others, espically if you've been there for a while!!!

Because your on an ordinary phone line, you are prone to dropping calls due to the analogue transfere, there is nothing you can do about this, except get an ISDN line in!

Your modem could be set to disconnect after a certain amount of time of unactivity, this can be checked in your properties of the modem and dialing properties....

hope this explains a bit... Jay~

"I have to think of a funny footer to
put in here!!!???"

~KeyTech

 

[Comtech]

If the modem has a chipset unable to retrain effectively, it will drop the connection. The fix is to tell the modem to wait longer during retrains for a connect/handshake, and not drop out. This is 99% the fault of your phone lines.
What chipset is the modem and what driver version are you using? Cheers,
Jim

http://members.cnx.net/reboot/

 

[paparazi]

Just sounds like a normal analogue 56k modem to me!!
Anoying I know, but analogue is old technology, carn't wait for digital!
In the meantime, make sure you have the latest modem drivers for you model, the shortest possible cable between the PC and the wall socket also check with the ISP that they DON'T have a time out on there service!
Lastly, is it a software modem? that is to say is it a modem type that uses the system memory or hardware which has it's own on the card. A 266 really should have a hardware modem, a software modem will use too much of the resorces from your system, software really needs 450 or above.