I'm helping someone troubleshoot a situation with a Flash movie they had developed. The problem: their logo does not appear in the Flash file - but only on an occasional browser here and there.
The Flash file loads up, the animation takes place as it should, but anywhere the image should be displayed is a blank spot. And again, this is only on certain browsers.
Does anyone have any idea why this would be occurring? My hunch is that it's a progressive JPG file that was used in Flash 8 to develop the movie, but the browsers having problems are running older players. Thoughts?
Thanks.
The Flash file loads up, the animation takes place as it should, but anywhere the image should be displayed is a blank spot. And again, this is only on certain browsers.
Does anyone have any idea why this would be occurring? My hunch is that it's a progressive JPG file that was used in Flash 8 to develop the movie, but the browsers having problems are running older players. Thoughts?
Thanks.