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MIFID II Call Recording
- Thread starter wpetilli
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- Thread starter
- #2
verint has a cloud offer in Azure where they deal with everything. Recording is one thing, compliance is another. Buy recording as a service and whoever does it will be hippy dippy HIPAA PCI GDPR compliant and probably include data soveriengty
- Thread starter
- #4
Not very tricky
Here's another cloud integration for a routing thing:
It'll be a VPN or you open up a few ports on AES/CM and maybe CMS that allow inward traffic from some specific IP of theirs. I suppose there will need to be internet access from your Media Servers if TSAPI ultimately says "send audio to 202.202.202.202:12345" where Verint is expecting to receive audio.
Here's another cloud integration for a routing thing:
It'll be a VPN or you open up a few ports on AES/CM and maybe CMS that allow inward traffic from some specific IP of theirs. I suppose there will need to be internet access from your Media Servers if TSAPI ultimately says "send audio to 202.202.202.202:12345" where Verint is expecting to receive audio.
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