microsoft word freezes when opening

[hophop44]

Need help! MS work locks up when opening. Just see start up box. ALL other office apps work great.
When I CTRL+ALT+DEL it will give me a message in a white box -
"Dangerously Low Resources
Do you want to close the Program (Winword)

Yes No "

At this point anything is locked including input devices.
I then must hard boot.

What I have tried.
Run antivirus
Uninstalled office
Deleted all left over MS office directories
Used regedit to remove all MS office reg keys
install office 2000

SAME Problem

Reinstalled ME operating system

System Details -
Dell 8100 (1.4 GHZ)
128K RDRAM
What should i do next "buy Word perfect?".

 

[carrr]

First off, if you wind up replacing anything, it should be ME, not WORD. ME has the distinction of being the biggest dog of an OS M$oft has put out to date.
But...enough of that....

First off, do a CTRL+ALT+DEL to the Close Program window. What's running? All you REALLY need running is Explorer and Systray. Try shutting down all other processes and see how Word performs.

Also, I'd find your normal.dot file, rename it to normal.old and restart. Word will automatically rebuild normal.dot. If this remedies your problem, delete normal.old.

Open Explorer and navigate to c:\windows\temp and delete all files here. Empty the Recycle Bin.

Run scandisk and defrag, as well.

Do these things, trying to start Word after each (so that you know what the hitch was, once you solve it).

Post back if no joy...

 

[carrr]

After some thought, I'd go straight to your Normal.dot file. Here's Microsoft's step-by-step on how to:

Microsoft Windows Millennium Edition (Me) or Microsoft Windows 2000:
-Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook also.
-Click Start, point to Search, and then click For Files or Folders.
-In the Search for Files or Folder Named box, type Normal.dot.
-In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server).
-Click Search Now to search for the file.
-For each occurrence of Normal.dot that appears in the Search Results window, right-click the file, and then click Rename on the menu that appears. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER.
-Close the Search Results window. Restart Word normally (without using the /a switch).

 

[hophop44]

carrr Your fix work. I plan to make a donation you saved
me from a major headache. Now it time to update to XP. The only issue is My documentation shortcut is missing from my desktop.

Thanks for your help!

 

[carrr]

Do you mean "My Documents?"
YOu can easily recreate a shortcut by finding the folder in Windows Explorer, right clicking on it, select "Send To" and then select Desktop(create shortcut)...

 

[hophop44]

I have tried to drag and drop "MY Documents", but it would disappear a few minutes later. I will try using send to.