We just got our shipment of Adobe Acrobat 7 Standard & Professional for our agency. One of our guys wanted it quick, so we installed it on his machine first. Soon after, he discovered that any images he inserts into MS Word XP were invisible. You could click on where the image is, and see the anchors. When you go to print preview, or print it, it shows up fine. A full re-install of Acrobat did not work. The only fix for this was to uninstall Acrobat 7 from his system, re-install without the Microsoft Office plugin, and it works fine.
I'm suspicious of calling Adobe for support, ESPECIALLY since they charge $39/per incident call (what the hell happened to complimentary support for your product?), and their knowledgebase doesn't indicate this problem anywhere. I've upgraded his Intel 82915G integrated graphics driver, and no luck. Any help would be appreciated. Thanks.
I'm suspicious of calling Adobe for support, ESPECIALLY since they charge $39/per incident call (what the hell happened to complimentary support for your product?), and their knowledgebase doesn't indicate this problem anywhere. I've upgraded his Intel 82915G integrated graphics driver, and no luck. Any help would be appreciated. Thanks.
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