Recently I backed up my hard drive xp pro, sp3 on an external hard drive with prolific one button back up. I have an hp zd7000 laptop and did a restore with a clean install of the operating system (original disk that came with computer). I have completed all updates from microsoft back to sp3. I installed the backup program and tried to restore to the laptop but now I get a Microsoft Visual C++ RunTime Library Run Time Error. It says "The application has requested the Runtime to terminate it in an unusual way. I hit okay and the program stops without the restore. I have searched high and low and can not find any information on what to do. Please help.