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MICC IVR Variables
- Thread starter aholbert
- Start date
TheMaskedMagician
Technical User
These variables are likely being set to trigger certain actions or conditions as the call progresses through the callflow logic. They could be used for a database query, variable comparison, screen pop-up (toaster), or other logic-based decisions.
Variables are useful in all these contexts. However, without seeing the full callflow logic, we can’t say for certain how or where each one is being used.
Variables are useful in all these contexts. However, without seeing the full callflow logic, we can’t say for certain how or where each one is being used.
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