Messenger 80048823

[MarkGoodwin]

Hi
why has messenger suddendly started saying Error 80048823 and that either my account doesnt exist or my password is wrong??

password has never changed, account has been active for years with no problems.....

any ideas what i could do to get back into it??

thanks
Mark Goodwin

 

[IllogicallyLogical]

Have you tried going to

http://www.live.com,

clicking Sign-in, and click the link for 'Forgot you password?' to try to reset your password? Check these links out to see if they can resolve your problem.

http://80048823.mystation.be/

http://www.bigblueball.com/forums/msn-windows-live-messenger-support/33758-error-80048823-a.html

Joey
A+, Network+, MCP

 

[BadBigBen]

See if these help you any...

http://80048823.mystation.be/

http://www.askmarvin.ca/forums/index.php?showtopic=5292

http://www.bigblueball.com/forums/msn-windows-live-messenger-support/33758-error-80048823-a.html

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[BadBigBen]

LOL ... Illogical, beat me to the punch...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[IllogicallyLogical]

LOL...

Joey
A+, Network+, MCP

 

[MarkGoodwin]

what happens if your secret question answer has changed / forgotten? all i get now is something like "entered too many times try again later"

 

[IllogicallyLogical]

Try the password reset instructions that are provided via the Sign-in page. Click the 'Help' link on the left hand side of the Sign-in page and click the link 'How can I reset my password?', follow the instructions for the password reset e-mail. If worse comes to worse call tech support to change the password.

Joey
A+, Network+, MCP

 

[linney]

There is a "Manage Passwords" section obtained via typing Control Userpasswords2 in the Start Run box. In the resulting window you will get to it via the Advanced tab.

See if there is anything mentioned in "Manage Passwords" concerning your Messenger Account Password. If there is you can Edit your Password and therefor make sure the Password is correct via re-entering it.

Another thing you can look at is this -

306992 - HOW TO: Manage Stored User Names and Passwords on a Computer in a Domain in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;306992&FR=1&PA=1&SD=HSCH

306541 - HOW TO: Manage Stored User Names and Passwords on a Computer That Is Not in a Domain in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;306541&FR=1&PA=1&SD=HSCH

Behavior of stored user names and passwords

http://support.microsoft.com/kb/281660/?FR=1

You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in Various Programs

http://support.microsoft.com/?kbid=813951

Troubleshoot Situations Where You Cannot Connect to Secure Web Sites by Using Internet Explorer in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

This site also has some good thoughts on the issue:

http://inetexplorer.mvps.org/answers/17.html

You Receive a "Page Cannot Be Displayed" Error Message When You Post to a Site That Requires Authentication

http://support.microsoft.com/default.aspx?scid=kb;en-us;821814

Check that the Bios Date and Time are correct too.