message "Must install printer before you can print" 1

[bembden]

I am using Citrix FR3. My users get the following message when they try to print. "You must install a printer before you can print" When I sign on as an admin I can print. I have not changed permissions for the group.

I need help

Thanks

 

[mjbianco15]

It sounds like your Print Spooler service stopped/crashed on the citrix box. Are you logged into the same server that has reported this problem as an admin? Might want to try restarting the Print Spooler service.

 

[ascotta]

As an admin you may have rights to a printer. Theerfore you will have a default printer. Your users have no printers assigned to them. Once you have imported your printers you have to give them to users. CMC Printer management - printers double click and assign users.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bembden]

Thanks for the reply. I am logged on to the same server. (I only have one) I have stopped and started the print spooler. In addition I gave the group full rights to the print spooler. The problem still exists

 

[ascotta]

No not the print spooler. In the Citrix Management Console.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bembden]

ascotta

Thanks

Assigning printers to users seems to work.

You are the man!!

embden