Message Manager Intuity LX

[brb5548]

I am setting up message manager for a client and I am getting a INVALID ARGUMENT when I try to connect to the intuity lx via message manager. I can connect to the intuity box via http port 80 but message manager will not work. Any ideas?

 

[t3chhelp]

INVALID ARGUMENT can mean many different things. Do you have IMAPI sessions turned on in "change systems-parameters imapi" set it to the maximum limit then reboot the voice-service. Next thing to look at is "change machine local" you have a extension range, make sure you don't have anything in the Prefix. Just finished installing the LX with internet messaging works great. Only thing I don't like is I cannot change most of the voice services remotely unless I set-up an ras connection on another computer and login through the http screen. Hope this helps.

 

[brb5548]

I have everything setup as you mentioned. Do you have imapi tcp/ip port to 55000? Any other settings that you can think of that might need to be changed.

 

[brb5548]

Oh I forgot to add that this is connected to a merlin magix pbx. Thanks again.

 

[t3chhelp]

Can't think of any thing at the moment other that reboot system, then check alarm log. The problem is I can't check some of the settings remotely, but I will reply if I can remember anything.

 

[brb5548]

I found out that the Intuity Audix LX machine has a bug in the Avaya code. If I did a list address range it showed blank fields. In order to populate that field I had to change machine ext 'any' and change extension range to anything. Then go back and change the extension ranges to the correct range ie; 000-999. This was verified by Avaya and could be potentially be wrong with all Intuity LX machines.