If this is a "used" 007 MLM module, then I would connect the way you did. Enter the 6-digit serial# as the password - when prompted; choose shutdown from the menu - and after the menu has reloaded, press the escape key once to get a 1D> prompt; then type "init" - confirm that you want to reinitialize the system. This will return the module to factory specs and wipe out all existing programming - so you can start with a clean slate. After it finishes, the menu should reaapear. If it does not, type MM to see it and choose choice A for restarting the voicemail. Then do what TouchToneTommy suggested - all programming is done throught the admin mailbox using a regular phone.
Tom Daugirdas,
President
STCG, Inc.
stcg.com