Meridian Mail Probem

[probietech]

I have Meridian Mail at a remote location that started redirecting all voice mail calls to my Operators this morning. In the past, I have been able to go to the site, reboot the Meridian Mail and enable the
DSP's---however, that is not working today!!! Each time I try to enable the port I get and error:
Maint. failed DevType=channek cmd=Enable Dev Status=00s rc=4191=AML NOTRE--- I have gone into ld 48 on the pbx and did a stat of the AML 9-- layer 2 is enabled, layer 7 is disabled???? Any help would be greatly appreciated!!!

 

[cmawbey]

try booting the mail

at the front mail screen instead of logging in

press & hold down CTRL then type BTB
this will bring a chevron up in the mail window
then type KILL 2
after a short while mail will reboot leave it for a while
do a ctrl r to redraw the screen and wait till you get the front MM screen then the mail is back up

 

[probietech]

Well, Gibblett- that didn't work either. Same exact problem as before- no change at all