MCR Group?

[it44]

Is there a way to create a group with an MCR Key?
The reason I ask is because I tried to add a few 2616's to a group, but when I did a prt of the ght in ld 20; there were none. So i printed the dn that I knew was the Hunt number and noticed that all the other DN's are listed under that DN and that DN had a MCR on it...I thought there was only 1 way to create a group?

How do I add DN's to this extension?

txs as always

 

[yyrkroon]

LD 11 or 20, new 2616...when you get down to KEY...enter
xx MCR #### press enter


xx is they key number
#### is the MCR DN

 

[johnpoole]

mcr works a lot diff then a hunt group.. all the sets get the same mcr key.. when a call comes in they either flash and ring or just flash (mcn).. one user answers, the rest fo the mcr keys stay idle waiting for the next call.. hunt doesn't happen unless all mcr keys are busy.. sorta of a low end acd.. we use then a lot for dept numbers, and a second target for did's.. key 0 mcr 4940 key 1 and 2 mcr 4940 no lhk hunt and fdn to mail.. i would have to have all 3 lines busy to not see the clid of a inbound call and get the default single tone

john poole
bellsouth business
columbia,sc

 

[Firebird Scrambler]

MCR / MCM works as John describes, but I think that there is a limit (17) of the number of keys that can be assigned.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.wanadoo-members.co.uk/firebird_scrambler

 

[johnpoole]

if you need a work around for that limit, add a diff mcr to key 1 of the marped mcr cls hta and lhk 1.. thanks for the input firebird, i have never reached the limit on mcr's..

john poole
bellsouth business
columbia,sc

 

[GHTROUT]

One thing that sucks. During the MCR "ring" all appearances are busy..so the short hunt is pretty important. Nortel does not have this same problem on the Centrex/DMS version...why they don't release a similar feature where the calls queue for the KEY like DMS can is unknown.

^{Gene of}

http://www.GHTROUT.com