Copy and paste from Oracle a few things to look at...
Please always check the Processes via the task manager of the PC where the scheduler is running!
The issue here could be that the actual job does not execute because there are too many open exe files “stuck” of the same module from prior not finished jobs.
Now the Jobs are cascading.
Typically you would see the in reference to automated POS Data Import. Example below:
2 Prod exe open example
The prod.exe here is opened twice in this example. Usually when the Job is cascaded you would have a lot more prod.exe files open for the jobs above.
The solution here would be to simply end all the processes and to recreate the scheduled job.
When creating the Jobs please do N O T tag the option Start Up at all (This only refers to the startup of the actual Module)!
start up do not mark
Another reason why the scheduler is not running properly can be that the scheduler is running as service and via the exe at the same time.
scheduler service
You will find the service under the above context and the watch.exe (sitting in the Materials Control Clients Directory)
watch exe active window
Also here you will see multiple watch.exe files in the Task Manager of the PC.
Please either use the Service or the watch.exe only, else the Jobs will not execute!
Another reason why the scheduler does not work properly could refer to an incorrect update
Here you have the old scheduler Service DGService parent together with the new Oracle Hospitality Materials Control Application Scheduler.
dgservice and Oracle service
In this case please deactivate and delete the DGService. This service is usually stopped and deleted when an update takes place.
Another reason for the scheduler not running is when you are using an asci file related POS interface and the path is pointing to the root like below:
IFC Path not working
Please change that and always point to a directory like below:
IFC Path working
Another issue could be that the scheduler should be running as service, but is either not installed, or the installation failed, because the Windows User does not have the appropriate rights.
Scheduler Service Setup
In case of an issue with the Installation of the service you would notice an error message right of the Service status display.
In older Versions of Materials Control the Service Status would show : STOPPED , but actually is running. Therefore always check the machines services and look for either : DGService or the Oracle Hospitality Materials Control Application Scheduler ! Remember : Only one of both should be parent !
