Malicious Call trace 1

[earnshaw]

Can anyone explain MCT to me and how to set it up, I have never used this function on the definity before.

I know you add a MCT activate and deactivate button on the phone. and you can add members on cha mct... any more details please (want to see if I can record calls)

many thanks

Jason

 

[europe]

Want some better explanations?
You'll need Adabo, follow the link below:

http://support.avaya.com/edoc/docs/defg3r/g3rentf1.pdf

On the left side of the ADOBE screen you open item 4, and scroll down till you see Malicious Call trace, click that with the mouse.
(or go drectly to page 4-414)

On the righthand side you'll see some info.
Also you'll see a table with all the forms relating to MCT.
If you click tha page numbers you'll be taken to info about those pages. Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe

 

[earnshaw]

Cheers Europe are there any easy ways of connecting the voice recorder other than by using the Aux channels.

Tks

Jason

 

[europe]

I never looked in to it, but this works like a charm Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe