Main Line not Rolling Up

[eileenc]

My phone system has been set up for years, now all of the sudden one of our offices is having a problem of calls not rolling up to the second line (which is not a DID) when the main line is busy. There are 5 phones total and they are all set up the same. LHK is 1 (which is where it should roll to). I only have the main line (and rollup) MARP'd on one phone. Is there something else I'm missing?

 

[bigindian65]

Post a set. Sound correct. CLS fna hta and lhk 1 should be working for you.

Mato' Was'aka

 

[eileenc]

Here is the print out. Thanks.

TN 004 0 07 05
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 8
LDN NO
NCOS 4
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTD TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAIA BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
EFD 7595
HUNT
EHT 7595
LHK 1
LPK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 7540 0 MARP
CPND
NAME MAIN JURY LINE
XPLN 14
DISPLAY_FMT FIRST,LAST
01 SCR 6540 0 MARP
CPND
NAME MAIN JURY LINE
XPLN 14
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 TRN
04 CFW 4 7546
05 AO6
06
07

 

[bigindian65]

you have HTD in cls not HTA and you have FND not FNA

CLS FNA HTA

Mato' Was'aka

 

[bigindian65]

I see you are using EFD EHT, not sure about that effect.

Mato' Was'aka

 

[curtismo]

Set CLS HTA and HUNT = 000.

 

[curtismo]

HUNT 000 is when you have Short Hunting only on a set.