Mailbox restore using Arcserve

[julianjp]

I am using Arcserve advanced edition to backup the server. Whenever I need to restore a certain users mailbox, I can only restore the whole 'M' drive, and not drill down to a certain users mailbox. Arcserve said it was the way that the server was set up, I have given the administrator full mailbox access to the mailboxes. Any ideas?

 

[Xybertron]

Leave the M drive alone.

A brick-level backup is what you need to use. Not the actual file level backup of M. Dan
Microsoft Exchange Support @ Microsoft

 

[julianjp]

Thanks for your reply Dan, could you explain what you mean by a 'Brick-level backup' please?

Regards

Julian

 

[petaverde]

Is Arcserve installed on the Exchange box or are you backing up from another PC?