Mail / Message Format

[ljwmis]

I have Office 97, Outlook 98 with Windows 98SE installed on a PC.

When I go into Outlook 98 TOOLS / OPTIONS / MAIL FORMAT and choose MS WORD to format my email messages I get an error message which states that "word is either busy or can not be found" the format then defaults back to Rich Text.

Both Outlook and Word open and operate fine, I have also checked running tasks for MS Word running in the background - nothing.

Any ideas.

 

[Murugs]

See this

http://support.microsoft.com/?kbid=166050

regards
Murugs

 

[ljwmis]

Murugs,

Thanks for the pointer, however I do not have Word Viewer 97-2000 on the PC.

Any other theories?

Thanks.