Mail format corrupt

[rgaskill1]

Hi,
My problem is this, I support a SAP R/3 system which interfaces to Sendmail to send out purchase orders to third party suppliers. We had to rebuild the system from scratch following a failed NT-W2K upgrade, and now the purchase orders are reaching the suppliers in corrupted form, ie text not in the right place.

Also, all mail is being treated as an attachment, which is incorrect. Does this sound like a Sendmail config. issue, or does it just forward on whatever it is passed without changing the format?

Any ideas / suggestions on how to progress this would be mightily welcome.

 

[RhythmAce]

This doesn't sound like a sendmail issue at all. I would suspect your ordering software. In order to help you track down the problem, I can tell you how sendmail works. Mail comes into sendmail one of two ways, either from the command line or via smtp on port 25. Since you were doing an upgrade on a windows machine and sendmail is a linux based server, I'm going to guess that your software uses the smtp method. This means it sends mail just like your e-mail client (Outlook). What seems to be happening is that the mail is being sent in text only format. If this is the case and you software is creating these messages in rtf or html, then they would be sent as an attachent with nothing in the body. I would check the configs to find the format mail is being sent in and change it to text/html or whatever mime type the software saves the message as. Without knowing anything about your software or it's configuration, I can't be more specific. Sorry.