Macintosh access causes 0x0000000a error

[Bobot]

Very often when our Mac tried to access files on our NT 4.0 server or print through a shared printer the server would shutdown and the event log would show an error similar to this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0xf2e87a73). Microsoft Windows NT [v15.1381]. A dump was saved in: C:\WINNT\MEMORY.DMP.


I found a reference to this in the TechNet database and the solution was to re-install the Service Pack.

I recalled that I installed the Service Pack 6a first, then later added Services for Mac

I re-installed SP6a and rebooted. Although some 12035 errors about the Mac volumes came up in the event log, we rebooted the Mac and tried to copy files and print and it seems that the problem has been resolved.

Hope this helps someone!

- Bob (Bobot)

 

[rjbj]

Had the same problem and I installed Service Pack 6a and the SRP Rollup Package for 6a and my problems were solved. After you install these Service packs you will have to uninstall and reinstall Appletalk.

 

[Bobot]

Actually AppleTalk is not installed, just TCP/IP and the Mac uses that

Thanks!

 

[rjbj]

Try these Microsoft Articles and see if they help.
Q166571
Q136300
Q147909

Also found a Microsoft FTP site that might be handy

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/sfm-fix/