helsknight
IS-IT--Management
There is a M3904 with the Option 11c system. This is the front desk and the calls are getting forward to a cordless phone when the rep is walking around. If the cordless phone is in use, the caller will get a busy signal. Is there a way to set it so when the call is getting forward, it'll check to see if the cordless is busy. If it's busy, don't forward and ring on the original phone. This way, the call can get route to voice mail if needed. Thanks for helping a newbie...
Hels...
Hels...