Does anybody know of a way to get an M2216 ACD set to ring similar to a regular M2000 series phone? Right now it creates an annoying solid tone that all of the ACD agents appear to hate.
in the CLS of the set enter any one of the 3 choices
(BUZZ) Buzz default value basic-24
RNGI Apply ringing when idle but off hook
RNGB Apply ringing when idle but off hook or busy on the other
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