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Low volume on one of three PRIs in a trunk group span

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AntiGravityHero

AntiGravityHero

MIS
Jul 24, 2003
18
US
We've got a three PRI, 70 member inbound trunk group. Recently, end users have been complaining of much lower than normal volume on certain inbound calls. We have been able to pull reports and recordings and have determined that the issue only occurs on trunks that reside within one of the PRIs assigned to this trunk group.

As part of routine troubleshooting, we just busied out this DS1 card and replaced it, but I highly doubt this is the issue.

I don't want to get the runaround from the carrier, either... anyone know what the issue might be so I at least have a starting point?

Thanx.
 
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