We're in the process of negotiating our LD contract and our carrier of choice is stating that no one is billing in 6 or single second increments prior to the first 30 seconds of in/out call time - that it's common practice to charge the full 30 seconds for a call that lasts even a fraction of that time. Can anyone dispute, provide info, or references to info on this?
Thanks!
![[yinyang] [yinyang] [yinyang]](/data/assets/smilies/yinyang.gif)
Thanks!
![[yinyang] [yinyang] [yinyang]](/data/assets/smilies/yinyang.gif)