Log in to queue issue

[slengua]

Strangest thing I've ever seen. We have an S8700 CM 2.1. My phone which is a member of different hunt group ACD's in my organization, and for some reason will not allow me to log in to any hunt group. I am a member of all the groups I'm trying to log into, and have a login in the BCMS login form.

When I press the FAC, the group and my extension to log in it works while I am off hook. The phone goes automatically into Aux work mode which it should, but as soon as I hang up, POOF I get logged out.

Any ideas?

 

[multibus2]

Make sure the phone is not set to auto-answer on the station form, if it is as soon as you hangup you will be logged off

"Been there, done that and got the teeshirt