local vs long distance help

[chadmiller]

Need a little help figuring out if this is something handled by my phone swich or if its being handled by my telco. I work for a intermediate school district with 7 other school districts that all are interconnected by privetly owned fiber cable. We made a deal with the local telco provider that they could use are fiber to run the phones to every building in exchange for giving us the ability to dial one another as a local call. When this was done there was some programming that was added to our option 11c that allowed this to happen. When we dial 9 then the 10 digit number it puts us an outside line that can dial anywhere. If we dial 89 then the 7 digit number of any other school it goes thru the private routes and doesnt cost us for the call. We have a few phone numbers that when we try to call them using 89 then the number we get a fast busy but are able to call them using just 9 then the number. Our lines all go thru 2 universal trunk cards. I dont know anyting about the routes though. The odd thing about this is that one school i can call is a 89 676 1024 the school i can't call is 89 676 1600. Is this something that would be being controled by my pbx and if so where would i find it or is this controlled by my telco provider. Any help would be great, if more info is needed just let me know what.

Thanks

 

[srmega41]

When you dial 89 and the 676 1600, when do you get a busy signal? If it is after all the digits, that would mean your BARS/NARS is looking at every digit (not likely but possible), or it is being blocked by the telco. Try to print the digits to see how they are built in the PBX. For example:

REQ  prt
CUST 0
FEAT net
TRAN ac2 (If 89 is AC2)
TYPE nxx (could be an SPN also)

NXX  676

NPA  676
RLI  0 <-- This is the route it uses
DENY 4660350

DENY 7619716

DENY 976

SDRR DENY CODES = 3 
ITEI NONE

Then, in LD 86:

REQ  prt
CUST 0
FEAT rlb
RLI  0

RLI  0 
ENTR 0 
LTER NO
ROUT 37 <-- This is the actual route being used 
TOD  0 ON  1 ON  2 ON  3 ON  
     4 ON  5 ON  6 ON  7 ON  
VNS  NO
CNV  NO
EXP  NO
FRL  1 <-- FRL required (see NCOS MAP for phone, but they are usually the same)
DMI  0 <-- Any changes to the digits is here in the DMI table (0 = no changes)
FCI  0 
FSNI 0 
SBOC NRR 
IDBB DBD 
IOHQ NO
OHQ  NO
CBQ  YES

ENTR 1 <-- Secondary route out
LTER NO
ROUT 36 
TOD  0 ON  1 ON  2 ON  3 ON  
     4 ON  5 ON  6 ON  7 ON  
VNS  NO
CNV  NO
EXP  NO
FRL  1 
DMI  0 
FCI  0 
FSNI 0 
SBOC NRR 
IDBB DBD 
IOHQ NO
OHQ  NO
CBQ  YES

ISET 2 
NALT 5 
MFRL 0 
OVLL 0

If you have to go and use all 7 digits when looking for this entry, you would just need to add the new numbers. If it is only using the NXX like my example, call the telco.

Hope this helps,

Scott M.

 

[GHTROUT]

A few ideas to add to the mix: To identify Trunk Route from a digital phone with display, dial a few numbers like 9+Local Wal-Mart and then 89+whatever school that works.

When you get an answer or even after hearing a ring or two, put the call on hold, and then return to the call and the number in the display will identify what trunk route was used.

There will be a 2 to 4 digit number, then a dash, then a 1 or 2 digit number. The first field will identify a route.

---

The 89 needs to be identified as previously posted. I would log in, LD 22, REQ PRT, TYPE DNB, CUST 0, DN 89. It will output the "type" of number, such as NARS, CDP, RDB, etc. What it is determines where to look the the problem