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Local ICP/PBX Issue

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WGAIT

IS-IT--Management
Joined
Nov 29, 2015
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2
Location
GB
Hello all, hope someone can help.

We have 2 Mitel 3300's set up in a cluster, connected across a WAN link. This is newly setup and we're working through some issues but the remote Mitel is a 'fail-over' unit. For the purposes of this question I'll call them MITEL1 and MITEL2.

These are both running the latest MiVoice release.

On the main 'local' Mitel, MITEL1, under ICP/PBX Networking, both Mitel's are listed, but both are set as 'Local - NO'. So it reads:

MITEL1 Local No
MITEL2 Local No

If I try to change this setting on the local Mitel and set MITEL1 Local to 'YES', it says a local PBX already exists, please delete before setting this option.

However, if I view the same form on the remote Mitel, the settings are correct and it reads as:

MITEL1 Local No
MITEL2 Local Yes

Is there and easy way to change the setting on the MITEL1 unit? I've tried everything I can think of, in all other pages such as Network Elements and Cluster Members MITEL1 is always shown as local. It's just set wrong under the PBX/ICP Networking form.

Thanks in advance.
 
Unfortunately not, once the local pbx is set under icp/pbx networking for a given mcd, requires accessing low level debug programming to modify.
Contact Mitel product support.
 
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