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Local drive mapping problem 1

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shrubble

MIS
Joined
Jul 23, 2003
Messages
300
Location
US
Over the past few days, several of the Citrix users on my network have been complaining that when they log on through the ica32 client, it doesn't map a path to their local drive (usually called drive V: (C: on client)).

At first I thought it was a problem with the connection settings on a single user's PC, but now 4 or 5 users have complained about the same thing, and I have no idea what's causing this to happen.

Any ideas?

deletion mistake
no I can't recover that
you didn't save it

-Shrubble
 
Have you checked off the box to map local drives?
 
Yeah- that was the first thing I checked. This Citrix server has been in place for a while, and this has never been an issue.

Actually, a couple of times, if I logged the user off through the management console and they logged back in, it worked fine.

deletion mistake
no I can't recover that
you didn't save it

-Shrubble
 
Are you using any Citrix policies?

Did you enable the drive mapping in AD on the user account environment tab?

Matt
 
Yup.

The thing is that this has worked fine for a long time, for all of the users, and it still works fine part of the time for the users that are having the problem. In short, nothings changed as far as settings go, no new software, excessive deployments, nothing. The users that are experiencing the problem are not even new users in the AD.

This seems like like one of those classic "drill down to the 10th dialog and check the 3rd radio button on the left" things, but I might be wrong. Hell, it'll probably start working fine if reboot the server, which seems to be the most effective fix for anything that runs on Windows (would be funny if it wasn't true!).

Thanks

deletion mistake
no I can't recover that
you didn't save it

-Shrubble
 
Hi,

Is the CDM service in Event Log failing? If so, Client Drive Mappings wont happen.

If you can't find a proper answer, the quick and dirty method of mapping the V drive is if you add to usrlogon.cmd

IF EXIST V: GOTO SkipMe

NET USE V: \\CLIENT\C$
:SkipME


And place the above after the @Echo Off but before everything else, this will map your drive for you.

Once CMD pukes, then a reboot is the only way I've found this to work. It may be worth to set an overnight reboot if this problem persists.

Cheers,
Carl.
 
Sorry I took so long to get back to you on this one. I think you pretty much described the situation- I rebooted the box, and my phone stopped ringing almost immediately (well there was a call from a user that picked up some nasty spyware, but I digress...)

Thanks!

deletion mistake
no I can't recover that
you didn't save it

-Shrubble
 
Hi,

Glad to be of help!

Cheers,
Carl.
 
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