I too have this problem. The job is hung and shows "loading media". I believe that the problem might be the "if file is open" option. I think there is an open file option which is an addon?? If so, is not installed.
External HP SureStore
Veritas 8.6, Windows 2000 Server
Media Name: "Media created 4/26/2002 10:00:05 PM"
Backup of "C: "
Backup set #1 on storage media #1
Backup set description: "Nightly Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 4/26/2002 at 10:00:38 PM.
File "ACCUMED APPTS.adb" in use - Backed up.
The list of files backed up continues, but no error listed.
The job is listed as Active - if you open and click on Log, it shows the status as "Loading Media"