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Link to IE from OE fails

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artheim

Programmer
Jan 15, 2003
103
US
This is XP Home at SP3 - have done 3 repair re-installs and applied all critical updates. Have run virus scan with AVG and spyware scan with spybotsd - were minor flags with spybotsd that have been cleared. Have run ccleaner and cleaned everything including registry flags.

If I make Firefox default, problem is not present. With IE7 as the default, link is shown in email with OE, but clicking on it has no effect.

Have tried to re-register several dll's as found in some posts, and all register okay except mshtml.dll - that gives an error indicating mshtml.dll was loaded, but the entry DllRegisterServer was not found so could not be registered.

When refreshing XP using the Repair in place option and starting with XP Home SP1, this all works until SP3 or IE7 is installed - I do not know which as I tried the link after SP2 was installed using IE6 and it worked. After installing SP3 along with later critical updates including IE7, it no longer works.

I am unable to downlevel IE back to IE6 as the remove option is not present in add/remove programs for IE7.

Any ideas welcome - next step is to go back to the SP2 level (have an image backup) and then install only SP3 and not IE7 to see if problem is present there.
 
Thanks Smah, but that did not help. What I have found is Microsoft KB929867 that pertains to this problem, but after using method 2 in that KB, there are two tabs opened whenever I click on the link. If I revert back to IE6 by directly executing spuninst.exe, then all works okay. So I currently am left with one of 3 options:
1) use Firefox (not a bad choice)
2) use IE6 and do not update to IE7
3) use IE7 and live with 2 tabs opening when a link is selected and IE7 not set as default browser.

Anyone have any other info that may allow #3 with only 1 tab and IE set as default?
 
after re-registering that .dll, did you try using the reset button on the Advanced tab of IE7's Internet Options?
 
Yes I did, but that does not help. Thanks anyway.
 
Right-click on any link and copy the shortcut and paste it into the Address Bar of IE7.

Turn off Tab Browsing via the General Tab of Internet Options.

Stick with Firefox which is probably a better option from a security point of view.

Try IE8 Beta.

How is IE7 behaving if you turn off Add-ons and run it in No Add-ons mode?

How to use Reset Internet Explorer Settings (RIES)
 
I do not see any difference with the IE settings reset, but believe having Firefox the default browser is the best solution. This is a friend's system, and he is satisfied with that solution, so will not be doing more at this time. Maybe when IE8 is installed it can be addressed again if necessary. Thanks for your help.
 
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