Line Pools and Access codes 3

[CallLuke]

Is it possible to have have one group of extensions use one line pool for all calls and another group use a different pool and have everyone use the same access code, Ie 9, with the prime line as I/C? MICS 7.0 all copper.

 

[mrdom]

If I understand your message correctly, you want to use the same access code for different line pools? My initial thought is that it would not be possible. Line pool access is assigned via the line programming, and you tell the system what line pool each extension has permission to dial out on.

Line pools have different codes assigned to them so that you can dial out using a specific group of lines.

Maybe you can give us a little more info. on what you're trying to accomplish.

 

[CallLuke]

Right. This would be a situation where two departments of a business are on an MICS. They both have a different set of lines they call out on. They all want I/C as prime and use 9 to dial out.

 

[dibthree]

no. 9 is universal to the system whether you set it as a route or a line pool code. It cannot be set by station.

 

[ptstechnician]

If the two departments want to dial out on there own lines, one set of lines assigned to one line pool (i.e. 9) and the other to another line pool (i.e. 8), the answer is no. Does anyone have a better solution?

 

[silver987]

91,92

http://www.silverlakecom.com

 

[mroberts]

Or you can simple put an outgoing button on the phone so that they simply hit the button to get out.

What you would do is give the first line pool an access code of 9, then go up to each phone and do a F*3, press an available button, then dial F649. Now that is their outgoing button.

Then have the second line pool with an access code of 8, then go up to each phone and do a F*3, press an available button, then dial F648. Now that is their outgoing button.

Each group simply presses one button to make outgoing calls and they just don't know that they are actually dialing different access codes.


MRoberts

http://www.a1teletronics.com

 

[Phonehed]

Well, you could always just make all sets in dept A prime line to pool A and all sets in dept B to pool B.

However, on my MICS 5.0 I was able to assign a single digit, universal, external access code (under access codes in system programming, btw...available single digit external codes will vary from system to system depending on your existing numbering plan) and then by denying access to all line pools but one on the individual sets, I was able to dial 4 from one set and get pool A and 4 from another set and get pool B.

That should work on your system with 9 if you alter your numbering plan to free it up first.

If you are currently using 9 as a line pool code or in a routing table, that would prevent you from assigning 9 as the external access code.

Phonehed in Dallas

 

[Phonehed]

Correction, an external access code can be the same as a line pool code but may not otherwise conflict with your numbering plan.

Phonehed in Dallas

 

[CallLuke]

Thank you Phonehed, that was just the answer I was looking for!! Works great and will be very helpful. Thank you all for the great answers!