line 025 "not in service"

[bancroft1]

hello,

I installed a mics dr5 in my office last month. Today I added a new CO line, it is the 5th co line on the system. I have it punched down to 025 red/brown. The system returns "not in service" when i try to use that line.

I used feature *0 to verify that that button is line 025.

This system was defaulted to original when it was installed.

line is "appear and ring" at that station.

The first 4 Co lines work fine.

I also tried to connect the CO line to 026 with the same results.

Thank you in advance for any help you might offer.

 

[CTCINY]

Did you check Hardware under programming to make sure that it is definitely Line 025 that is on card 2?

___________________________________________
If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

 

[bancroft1]

nope... there is only one CI card and one fiber mod installed.

 

[byrontel]

only one CI card?...it appears you need another card.
Line 025 resides on card 2 (it may be line 031 depending on SW version)

 

[bancroft1]

ok thanks... i have one here.

 

[bancroft1]

that worked of course... thank you soo much.. a thousand internets to you !!!