I have Legend R7 in PBX mode and adding merlin messaging. I want 4 phones to ring on inbound calls and then go to auto-attendant if not answered after 4 rings. I've figured out the auto-attendant part, but how do I get the 4 phones to ring at the same time?
StuM
You would program Primary Cover buttons on the other sets With Immediate Ring, Or you could program 2 Bridged Appearance buttons on the Phones one for Button 1 and one for button 2 of the primary set. Either way would work. If you want the ability to answer more than 1 call You would need to use the bridged appearances or use a Pick up button to answer the calls if using a cover button
Another way to do that is assign any one of the trunks in the pool or pools you want to ring on the 4 sets. This will create a pool button onthat set and you can then program the pool button for immediate, delayed or no ring. However, you can only have 1 pool button per pool.
Another approach is the make all 4 phones DLC consoles. This will provide a direct line appaearnce of all the lines in the pool on all 4 sets.
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