We had a laptop come in for repair (HP ze5170) and the HD was failing (a few bad sectors). We ghosted the drive and it won't boot from the ghost.
We checked the ghost and it was good but we re-ghosted anyway ( we do 10-20 ghosts a day in-house). We thought for some reason the replacement HD might be bad so we ghosted another new drive and th same thing happened.... Nothing. No boot, no beep codes, nothing.
We put the failing HD back in and it worked. It booted and the files were in tact.
The replacement HD's were the same spec and size. The original HD was an IBM 40 GB, we tried a Samsung 40GB, Western Digital 40 GB. We even made sure that the MA's were the same on the HD's.
All of the HD'sare being recognized in the BIOS properly with all of the correct specs.
We never had this kind of problem from an HP before and we have done a lot of them.
At this point we are just stumped and any help from someone with a similar or any other ideas or suggestions would be greatly appreciated.
Thanks for your help in advance.
We checked the ghost and it was good but we re-ghosted anyway ( we do 10-20 ghosts a day in-house). We thought for some reason the replacement HD might be bad so we ghosted another new drive and th same thing happened.... Nothing. No boot, no beep codes, nothing.
We put the failing HD back in and it worked. It booted and the files were in tact.
The replacement HD's were the same spec and size. The original HD was an IBM 40 GB, we tried a Samsung 40GB, Western Digital 40 GB. We even made sure that the MA's were the same on the HD's.
All of the HD'sare being recognized in the BIOS properly with all of the correct specs.
We never had this kind of problem from an HP before and we have done a lot of them.
At this point we are just stumped and any help from someone with a similar or any other ideas or suggestions would be greatly appreciated.
Thanks for your help in advance.