Well to be more clear, it's a voicemail system in use at a company I'm working at. I can't dump it, and they don't know who setup the password on it previously, so they don't know who to contact. In any case, I have to setup a voicemail box for a user, and I need to reset his voicemail box password also. But I would like to be able to use a 3rd party software to configure the system. Do you know if there's a way to reset the system password?