Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

kmode exception not handled - any ideas?

Status
Not open for further replies.

JohnnyT

Programmer
Jul 18, 2001
167
GB
Hi,

Due to my laptop having a strange COM port problem I decided to try and fix it by doing a 'repair' with my Windows 2000 Professional disk. When I put the disk in, it asked if I wanted to 'upgrade' and keep all my existing software or 'full install' and lose everything.

I chose upgrade and it spent some time gathering information, building drivers etc...

When it rebooted it came up with a Setup screen that said it was installing devices such as keyboard, mouse. (During this time your screen may flicker etc).

It gets about half way through and then I get a message saying:
"Digital Signature Not Found on Intel(R) 82815 Graphics Controller, Do you want to continue installation?"

It doesn't matter whether I press Yes or No at this point, it continues the installation for a short time and then flashes up the blue screen of death saying:
"STOP: 0x0000001E {0xC0000005,0X00000000,0X00000000,0X00000000}
KMODE_EXCEPTION_NOT_HANDLED

Beginning dump of physical memory
Physical memory dump complete. Contact your system administrator or technical support group."

More like contact Alcoholics Anonymous, this thing is driving me mad! ;-)

So far, I've tried booting into Safe Mode but no joy, it still brings up the 'setup' screen and tries to continue setting up.

I've tried booting from the CD and Repairing the installation again, but upon reboot it still tries to continue setting up.

I tried booting into Console Repair and managed to copy Boot.ini to Boot2.ini and then copy Boot.bak to Boot.ini in the hope that this would maybe bypass the setup screen, but still no joy.

I just want to get back into the computer now.. I don't care about the COM port problem any more...

Please please please help if you can.

A big thanks for any light you can shed on this.. I've tried to provide as much info as possible but if you need anymore just ask.

Cheers

JT

I don't make mistakes, I'm merely beta-testing life.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top