Help please! After installing a new driver for a Logitech wheelman mouse the keyboard is not responding within XP Pro upon reboot. All is fine until logon prompts are displayed. Tried safe mode in all guises but no avail as logon prompt is still displayed. Really need to know if it is possible to restore an earlier state from a command prompt without actually starting XP, or how to bypass logon prompt to actually do a restore or uninstall.
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Keyboard not responding after Logitech mouse driver install
- Thread starter dellyt5
- Start date
gpalmer711
IS-IT--Management
You could try rebooting the machine without the Mouse plugged in. Can then try loging in, using the tab and arrow keys to navigate.
I'm surprised safemode is not working as this loads the base drivers that come with XP, no 3rd party drivers. Are you sure the Keyboard is working ok, did you unplug/plugin the mouse or keyboard while the machine was swithced on?
You can follow the instructions in "Cannot Boot Windows due to Corrupt Registry" faq779-5362
This will get your registry back to a point before the drivers were installed.
Greg Palmer
Free Software for Adminstrators
I'm surprised safemode is not working as this loads the base drivers that come with XP, no 3rd party drivers. Are you sure the Keyboard is working ok, did you unplug/plugin the mouse or keyboard while the machine was swithced on?
You can follow the instructions in "Cannot Boot Windows due to Corrupt Registry" faq779-5362
This will get your registry back to a point before the drivers were installed.
Greg Palmer
Free Software for Adminstrators
Follow Greg's advice and use System Restore or the Driver Rollback feature.
No Keyboard or Mouse After Installing Logitech 9.0 Mouseware Drivers on Windows 2000 (Q256233)
307102 - Attempting to Disable a Logitech Serial Mouse After Hibernation Causes Device Manager to Hang
If you have no mouse try using the keyboard to navigate.
Windows keyboard shortcuts overview (From Help and Support program)
For information.
HOW TO: Start the System Restore Tool from a Command Prompt in Windows XP (Q304449)
No Keyboard or Mouse After Installing Logitech 9.0 Mouseware Drivers on Windows 2000 (Q256233)
307102 - Attempting to Disable a Logitech Serial Mouse After Hibernation Causes Device Manager to Hang
If you have no mouse try using the keyboard to navigate.
Windows keyboard shortcuts overview (From Help and Support program)
For information.
HOW TO: Start the System Restore Tool from a Command Prompt in Windows XP (Q304449)
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