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Keyboard does not respond in start up mode

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Skl

Skl

IS-IT--Management
Aug 30, 2000
26
US
I got to the start up menu thru run command, however, I cannot select an option (i.e., hit 3 for safe mode) None of the keys respond it is like the keyboard is disabled (logitech if that matters). This a friends computer who had a friend build it for her. I think I have come to the end unless anyone has a suggestion?
 
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USB???? Unfortunately you will need a NON usb keyboard to turn on the legacy USB in the BIOS to be able to use the USB keyboard during bootup.

If not USB, let us know.

lgebhart

A+, Network+, IC3
MAI for MS Office 2000
 
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Sounds like you need to map the keyboard amd make sure your drivers are correct and up to date.
 
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