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Keep getting "CtlSvr has been disconnected. Try to reconnect ?"

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sagarelc

sagarelc

IS-IT--Management
Mar 28, 2013
3
US
Installed Aloha on Windows 7 Pro *64 system, checked the right lanacfg number and for the right Aladdin Key installation.
After the installation when I start the Aloha Server I keep getting this Error: "CtlSvr has been disconnected. Try to reconnect ?"

CtlSvr service seems to be running fine, this is the log file

************************************************************************************************
Mar 28, 12:31:22, [3772], [INFO],,"CTLSVR: Initialization failed before main."
Mar 28, 12:31:22, [3772], [INFO],,"CTLSVR: Start background processing..."
Mar 28, 12:31:22, [3772], [INFO],,""
Mar 28, 12:31:22, [3772], [INFO],,"CTLSVR: CtlServiceThread - Stopping background processing..."
Mar 28, 12:31:22, [3772], [INFO],,"net shutdown!"
Mar 28, 12:31:22, [3772], [INFO],,"Canceling datagrams..."
Mar 28, 12:31:22, [3772], [INFO],,"Canceling datagrams second time..."
Mar 28, 12:31:22, [3772], [INFO],,"Dropping names..."
Mar 28, 12:31:29, [3772], [INFO],,"Net shutdown complete"
Mar 28, 12:31:29, [3772], [INFO],,"CTLSVR: CtlServiceThread Terminated."
Mar 28, 12:38:59, [3256], [STATUS],,""
Mar 28, 12:38:59, [3256], [STATUS],,"............................................................"
Mar 28, 12:38:59, [3256], [STATUS],,"CTLSVR: Started CtlServiceThread... version 6.7.31.3678.7 "
Mar 28, 12:38:59, [3256], [INFO],,"CTLSVR 6.7.31.3678.7 is running on workstation TERM89"
Mar 28, 12:38:59, [3256], [INFO],,"CTLSVR: IBERDIR is C:\BootDrv\Aloha"
Mar 28, 12:38:59, [3256], [INFO],,"Operating system is Windows 7 (BuildNumber 7601, Platform 2, Version 6.1, Service Pack 1)"
Mar 28, 12:38:59, [3256], [INFO],,"Hasp driver for Windows NT has not been installed."
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\windows\system32\ATL.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\ALOHASEC.EXE' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\AlohaMgr.EXE' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\ASecPS.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\ARSec.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\ARSecPS.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\AMgrPS.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\Ctl4x.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\EdtPunch.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\Mnt4x.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\UserTool.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\AlohaLab.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\Crystl32.OCX' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\CtlsvrPS.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\CalcEdit.OCX' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\Qwerty.OCX' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"CltSvr Registration: 'C:\BootDrv\Aloha\bin\AlohaMgr.BrkRule.DLL' has already been registered"
Mar 28, 12:38:59, [912], [INFO],,"[Run] SpawnRadiantHeartBeatCheckerThread... "
Mar 28, 12:39:00, [3256], [INFO],,"Security: Loading W/O license file. Key set to 1"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Parsing SEC codes from ini file: C:\BootDrv\Aloha\data\Aloha.ini"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Ini key serial: 1907677114"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Ini key number: 95321"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Loading hasp key information from local machine"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Hasp key serial: 1907677114"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Hasp Customer ID: 95321"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Key loaded and valid"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Unable to read redundancy information"
Mar 28, 12:39:00, [3256], [INFO],,"Security: Security is Valid"
Mar 28, 12:39:00, [3256], [INFO],,"Security Key Serial number :1907677114"
Mar 28, 12:39:00, [3256], [INFO],,"LoadIberStrings() - Loaded version 6.7.31.0, C:\BootDrv\Aloha\bin\IBERSTR.DLL"
Mar 28, 12:39:00, [3256], [INFO],,"CtlSvr - Refresh - RFS Not in use"
Mar 28, 12:39:00, [3256], [INFO],,"CTLSVR: Is NOT running in SQLMODE."
Mar 28, 12:39:00, [3256], [INFO],,"CTLSVR: bRobust = TRUE"
Mar 28, 12:39:00, [3256], [INFO],,"CTLSVR: Begin initializing network..."
Mar 28, 12:39:00, [3256], [INFO],,"Initializing network..."
Mar 28, 12:39:00, [3256], [INFO],,"NBReset32: TOTALNETBIOSSESSIONS=50, overriding default of 16 sessions"
Mar 28, 12:39:00, [3256], [INFO],,"Node = 15006 String = 'BFAAG'"
Mar 28, 12:39:00, [3256], [INFO],,"NBInit()-> Before NBAddName()-> StationName = "IBERBFAAG ""
Mar 28, 12:39:03, [3256], [INFO],,"NBInit()-> After NBAddName()-> StationNumber = 2"
Mar 28, 12:39:03, [3256], [INFO],,"NBInit()-> Before NBAddGroupName()-> SessionName = "IBERLINK""
Mar 28, 12:39:06, [3256], [INFO],,"NBInit()-> After NBAddGroupName()-> SessionNumber = 3"
Mar 28, 12:39:06, [3256], [INFO],,"Station number 2, session 3"
Mar 28, 12:39:06, [3256], [INFO],,"Network initialization complete."
Mar 28, 12:39:06, [3256], [INFO],,"TIMEOUT ALERT!!! NBInit took 6.116000 seconds our threshold is 5.000000"
Mar 28, 12:39:06, [3256], [INFO],,"CTLSVR: Done initializing network."
Mar 28, 12:39:06, [3256], [INFO],,"Failed to open C:\BootDrv\Aloha\SQL\SQL.INI: No such file or directory"
Mar 28, 12:39:07, [3256], [WARNING],,"Cannot run version 6.7.31 , only authorized for 6.5."
Mar 28, 12:39:07, [3256], [INFO],,"CTLSVR: Initialization failed before main."
Mar 28, 12:39:07, [3256], [INFO],,"CTLSVR: Start background processing..."
Mar 28, 12:39:07, [3256], [INFO],,""
Mar 28, 12:39:07, [3256], [INFO],,"CTLSVR: CtlServiceThread - Stopping background processing..."
Mar 28, 12:39:07, [3256], [INFO],,"net shutdown!"
Mar 28, 12:39:07, [3256], [INFO],,"Canceling datagrams..."
Mar 28, 12:39:07, [3256], [INFO],,"Canceling datagrams second time..."
Mar 28, 12:39:07, [3256], [INFO],,"Dropping names..."
Mar 28, 12:39:14, [3256], [INFO],,"Net shutdown complete"
Mar 28, 12:39:14, [3256], [INFO],,"CTLSVR: CtlServiceThread Terminated.
 
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Cannot run version 6.7.31 , only authorized for 6.5

Your key codes indicate you cannot run version 6.7. So you either have the wrong security key codes or you are not licensed for this version.
 
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