I decided to upgrade to r11.5 SP3 (Build 4402) thinking it may have to do with the version of arcserve I'm running and the windows version (BAB 9/ Win2003 sp2). The same job now shows as failed
Run command: ca_devmgr -erase 4 0 qz.
E3385
Scheduled command failed. Exit code is -1
Totals For...............Job
Elapsed Time.............1s
Job Scheduler Operation Failed
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The tskJob03.log is the logfile that gets updated right after the job fails.
20070620 123119 00 OPER Job JobNo 3, CPU# 0, PID 0x145c
20070620 123119 00 OPER Job Allocating job monitor file Global\ASJob$00000046
20070620 123119 00 OPER Job Allocating job monitor returns 0
20070620 123120 00 Misc Report Report job description: Comments [Erase Tape], Owner [caroot], Job ID [70], WriteToJobLog [0]
20070620 123120 00 Misc Report AsLogGetJobLogPath returns job log name [C:\Program Files\CA\BrightStor ARCserve Backup\LOG\J0000070.LOG]
20070620 123120 00 Misc Report Job log path [C:\Program Files\CA\BrightStor ARCserve Backup\LOG\cas_user_logs\caroot\J0000070.LOG]
20070620 123120 00 OPER LogDebugMsg Called AsLogRegisterLogFile to create job log file <C:\Program Files\CA\BrightStor ARCserve Backup\LOG\cas_user_logs\caroot\J0000070.LOG>
20070620 123120 00 OPER LogDebugMsg GetUserObjectSecurity, rc=122
20070620 123120 00 OPER LogDebugMsg Ace count =19
20070620 123122 00 Misc Misc Message Scheduled command failed. Exit code is -1.
20070620 123122 00 OPER LogDebugMsg ReportTotals(REPORT.C) was called.
20070620 123142 00 OPER Job Enter _FreeJCB
20070620 123142 00 OPER Job Enter _FreeMonitor
20070620 123142 00 OPER Job Leaving _FreeMonitor
20070620 123142 00 OPER Job Leaving _FreeJCB
20070620 123142 00 OPER Job _RunJobThread returns 65535.
20070620 123142 00 OPER Job QJobInfo execution time: 46788A20h [ 6/19/07 21:00:00]
20070620 123142 00 OPER Job QJobInfo last execution time: 00000000h [12/31/69 18:00:00]
20070620 123142 00 OPER Job QJobInfo next execution time: 4679DBA0h [ 6/20/07 21:00:00]
20070620 123142 00 OPER Job RescheduleJob(Delta=0,Prev=0)
20070620 123142 00 OPER Job CRA next execution time: 4679DBA0h [ 6/20/07 21:00:00]
20070620 123142 00 OPER Job JobProc returns thread handle 0x608
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The activity log shows:
Information 06/20/2007 12:31:42 PM [JOBQUEUE]: Rescheduled for 6/20/07 at 9:00 PM [Job No: 3] [Description: Erase Tape]
Information 06/20/2007 12:31:22 PM 70 Generic Job Operation Failed.
Information 06/20/2007 12:31:22 PM 70 ReportTotals(REPORT.C) was called.
Information 06/20/2007 12:31:22 PM 70 End Impersonation.
E3385 06/20/2007 12:31:22 PM 70 Scheduled command failed. Exit code is -1.
Information 06/20/2007 12:31:20 PM 70 Ace count =19
Information 06/20/2007 12:31:20 PM 70 GetUserObjectSecurity, rc=122
Information 06/20/2007 12:31:20 PM 70 Run Command: ca_devmgr -erase 2 6 qz.
Information 06/20/2007 12:31:20 PM 70 Called AsLogRegisterLogFile to create job log file <C:\Program Files\CA\BrightStor ARCserve Backup\LOG\cas_user_logs\caroot\J0000070.LOG>
Information 06/20/2007 12:31:20 PM 70 Perform Operation for User. (USER=Administrator).
Information 06/20/2007 12:31:20 PM 70 Description: Erase Tape.
Information 06/20/2007 12:31:20 PM 70 Start Generic Job Operation. (QUEUE=1, JOB=3)
Information 06/20/2007 12:31:19 PM 70 Run Generic Job Job Scheduled for 6/19/07 at 9:00 PM.
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When I click on the error in the activity log, it tells me "Decide what action to take based on the meaning of the error code. Exit code is (error code)." Yet it doesn't list what the exit codes mean. And I can't find a list anywhere.
I'm hoping that someone has come across this list of codes before.
Thanks for any insight.