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Jerky/slow mouse - 98Me

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cbs604

Instructor
Jun 7, 2003
271
AU
I have this 98me PC with 448Mb ram, celeron something, has had a recent clean install, and the mouse becomes jerky and slow after awhile. Just by opening up the game of Solitaire, the mouse becomes jerky. If I turn off Trend Micro Internet Security, it immediately comes good; turn TMIS on, mouse bad; turn off, mouse good etc. I haven't tried it with other applications, though.

Other wierd thing with this PC is - open My Computer | Properties | then Device Manager, and the Dial-Up connect box pops up.

A/v is up to date and scans clean, Cwshredder and Spybot have found nothing. Being a recent clean install, there is very little junk and clutter on the machine.

Any ideas?

Cheers,
Brodie
 
Start
Settings
Control panel
display
settings
advanced
performance
(in win98 - dont know about me) will show a graphics acceleration slider. You can try reducing the level of graphics acceleration and see if that makes any difference.

You could also try removing the mouse and its port in device manager and letting the system reinstall it on reboot.

You could also run system file checker to see if you have any corrupted files.


 
I've also had times where a modem can conflict with the mouse in 98. if you have a modem, remove it to see if it fixes the issue.
is your mouse ps2 or usb?

~ K.I.S.S - Don't make it any more complex than it has to be ~
 
I had access to to the beast yesterday amd tried several things:

reduced ram to 320 - no difference
looked at system resources while opening many programs - looks OK
confirmed that TMIS and Solitaire don't like each other - turn one or the other and everything is fine; have them both on and mouse is bad.

It's a ps2 mouse, and I have tried both a ball and optical mouse.

Cheers,
Brodie
 
Did you check for patches for TMIS?
 
There's no reason to "constantly" scan ALL files on HDD with an AV software..look for a setting in TMIS that is doing this and relax it and/or remove a certain "file type" that it is scanning (.drv, .vxd, .sys)....Also a "macro scanning" setting in Office proggie may interfere

Other wierd thing with this PC is - open My Computer | Properties | then Device Manager, and the Dial-Up connect box pops up.
Look in Network Properties for proper Primary network Logon..go into DUN folser and view "connections' menu>>settings..choose(right click) each connection and look at properties...

Look at internet properties/connections/settings


TT4U

Notification:
These are just "my" thoughts....and should be carefully measured against other opinions.
Backup All Important Data/Docs..All involved shall be spared the grief.
 
winme
i went to ram idle and it stopped my mouse from doing those things under winme
 
oldkatz

"ram idle"? wassat??



Cheers,
Brodie
 
ram idle is a program that lets you specify who much memory you want kept free. it keeps purging un used memory as you work.
 
The issue with the dial up connect box coming up is pretty funky... that would make me think "virus" right away, personally. But aside from that, have you tried defragmenting the hard drive? If defraging and doing a scan disk (or a winddocter/diskdoctor run if you have purchased those norton utilities) hasn't corrected the problem, I'd personally re-install the OS and not connect it to the network until you get it locked down and get A/V on there. It doesn't sound like its a virus problem, but I've had viruses that screwed up my a/v software so it wouldn't detect them proplerly.

 
OK, the problem has gone away but I am not sure if it was the correct solution.

I found in the end it was system restore that was causing the problem. Disabled it and deleted the 65,000 files in _restore folder and it now works like a champ. But as I said, not sure that is the right answer.

I tested it by starting up as many programs I could find in the start menu, started a virus scan, started a download, and played a game on top of it all. The system resources dropped back to about 35%, and it didn't miss a beat. Customer was stunned.

Now we still have this problem with the modem occasionaly trying to connect. I have a couple of ideas of how to stop it, but would really like to know what is causing it in the first place. Any clues as to how to catch the culprit?



Cheers,
Brodie
 
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