New install, customer has some Plantronics wired headset. They plug into an adapter cable that plugs into the headset port on the phone. They are experiencing one way audio when using the headsets. I see in the documentation about a headset profile and possibly being able to change that in the settings file, but I can't seem to find the line in the setting file to change. The same headsets worked fine on their old 5410 phones.
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J179 Headset Profile
- Thread starter gknight1
- Start date
holdmusic34
Vendor
Otherwise just recrimp the plug, swapping TX or RX polarity.
Depending on the URI configuration the ICR can be completely ignored.
If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.
A madman with a taste for speed.
Depending on the URI configuration the ICR can be completely ignored.
If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.
A madman with a taste for speed.
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