Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Wanet Telecoms Ltd on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

itouch desktop and Asus motherboard won't play

Status
Not open for further replies.

Sshaker

Vendor
Nov 7, 1999
31
AU
I am having problems getting a Logitech iTouch Cordless Desktop to function. The motherboard is an Asus MV-99VM ATX model, Socket 370 Celeron 400 with 64mb RAM Win98se and everything integrated.

When I plug the iTouch remote sensor unit cables in the PS2 ports then switch the PC on, I get no power to panel lights, nothing happens. Unplug the two PS2 cables and the power supply seems dead. The only way to get power back is to also unplug the power cable from the back and jiggle it around in the socket to make it arc. Once the power button operates again, I can plug the original PS2 mouse and keyboard in with the PC booting up correctly. Shut down, connect the iTouch again and NO POWER. It seems the computer is dead. I get the same result 100% of the time.

Even stranger, if I plug the iTouch keyboard cable only in, then hit the start button, the PC boots. If I then plug the iTouch mouse cable in during boot, the PC goes to Windows but of course the mouse is not initialised so I have to do a restart (Warm boot). After the restart,everything seems to function OK except for a few network errors and repeating characters in Word (indicating a keyboard problem?).

Run the iTouch software and all is fine but if I do a shut down, (cold boot) I'm back to where I started.

Two identical iTouch desktops on two identical computers both with identical problems. These PC's are 15 months old and are left running 24 hours a day and have NEVER had a problem.

I have updated the BIOS's, tried all settings in the BIOS (auto PS2, slow boot etc) and gotten nowhere. The Logitech techs
have no clue and are unaware of an incompatability with this particular MB. I tried the iTouch desktops on other computers both AT and ATX with no problems.

I hope someone can save my sanity with this one :-(
 
I hate to even say this, but I have had numerous problems with logitech mouse products. I've seen a boot problem similar to yours where the only solution was to choose a different brand of mouse. I would guess it's a ground problem of some type, but that's out of my area. Other than switch to a different brand of motherboard, there may not be much you can do.
David Moore
dm7941@sbc.com
 
Hi David, Thanks for the reply. Doesn't help much as I'm thinking along the same lines though I still hope maybe in the BIOS I've missed something? Again...thanks
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top