Issues with Windows Update and WinHTTP

[djhawthorn]

Does anyone know where I can get a copy of the proxy configuration tool for WinHTTP?

The problem I am having is with Windows Update being unable to download updates; it has downloaded 12% of updates and stopped, and now the Windows Update log file is full of errors. I have tried updating off an internal SUS server and I get similar errors.

Below is an extract from the error log:

2006-08-15	16:52:33	1484	d94	AU	Launched new AU client for directive 'Download Progress', session id = 0x0
2006-08-15	16:52:34	1324	ad4	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: +1000)  ===========
2006-08-15	16:52:34	1324	ad4	Misc	  = Process: C:\WINNT\system32\wuauclt.exe
2006-08-15	16:52:34	1324	ad4	AUClnt	Launched Client UI process
2006-08-15	16:52:34	1324	ad4	AUClnt	AU client got new directive = 'Download Progress', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0x00000000
2006-08-15	16:52:34	1324	ad4	AUClnt	AU client creating default WU/WSUS UI plugin
2006-08-15	16:52:34	1484	d14	AU	AU setting client response for sessionId 0x0 to 'Pending'
2006-08-15	16:53:14	1484	da0	Misc	WARNING: Send failed with hr = 80072efd.
2006-08-15	16:53:14	1484	da0	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2006-08-15	16:53:14	1484	da0	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <[URL unfurl="true"]http://rs.update.microsoft.com/odf/v6odf.xml>.[/URL] error 0x80072efd
2006-08-15	16:53:14	1484	da0	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2006-08-15	16:53:14	1484	da0	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2006-08-15	16:53:14	1484	da0	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2006-08-15	16:53:14	1484	da0	DnldMgr	FATAL: DM:CDownloadRegulator::DownloadOdf: WinHttpDownloadFile failed with 0x80072efd.
2006-08-15	16:53:14	1484	da0	DnldMgr	  * Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2006-08-15	16:53:14	1484	da0	DnldMgr	  * Caller provided credentials = No
2006-08-15	16:53:14	1484	da0	DnldMgr	  * Impersonate flags = 0
2006-08-15	16:53:14	1484	da0	DnldMgr	  * Possible authorization schemes used = 
2006-08-15	16:53:14	1484	da0	DnldMgr	FATAL: DM:CDownloadRegulator::Refresh: DownloadOdf failed with 0x80072efd.
2006-08-15	16:53:14	1484	da0	DnldMgr	FATAL: DM:CAgentDownloadManager::ProcessWorkItem: Refresh failed with 0x80072efd.
2006-08-15	16:53:28	1484	324	DnldMgr	Error 0x80072efd occurred while downloading update; notifying dependent calls.

There is a proxy server (requires authentication; cant be disabled) to get to the internet.

I have tried downloading updates manually from Windows Update, but it seems to just halt on the progress bar "Searching for Updates" and never creates a list of updates needed to install.

I have added trusted sites to IE, but note that on some servers I didnt need to add ANY trusted sites, nor do ANY configuration (other than setup the proxy), and Automatic Updates would work.

Anyone know how to solve this? I assume its a proxy config issue with WinHTTP, but arent sure.

The dumber they think you are, the more surprised they'll be when you kill them!

 

[djhawthorn]

Below is the log without the first few columns, to make it easier to read.

Launched new AU client for directive 'Download Progress', session id = 0x0
===========  Logging initialized (build: 5.8.0.2469, tz: +1000)  ===========
  = Process: C:\WINNT\system32\wuauclt.exe
Launched Client UI process
AU client got new directive = 'Download Progress', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0x00000000
AU client creating default WU/WSUS UI plugin
AU setting client response for sessionId 0x0 to 'Pending'
WARNING: Send failed with hr = 80072efd.
WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
WARNING: WinHttp: SendRequestUsingProxy failed for <[URL unfurl="true"]http://rs.update.microsoft.com/odf/v6odf.xml>.[/URL] error 0x80072efd
WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
FATAL: DM:CDownloadRegulator::DownloadOdf: WinHttpDownloadFile failed with 0x80072efd.
  * Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
  * Caller provided credentials = No
  * Impersonate flags = 0
  * Possible authorization schemes used = 
FATAL: DM:CDownloadRegulator::Refresh: DownloadOdf failed with 0x80072efd.
FATAL: DM:CAgentDownloadManager::ProcessWorkItem: Refresh failed with 0x80072efd.
Error 0x80072efd occurred while downloading update; notifying dependent calls.

The dumber they think you are, the more surprised they'll be when you kill them!