issues when forwarding from external to external

[permagnar]

Hi,
I'm kinda new to the world of CCM, i have some questions regarding forwarding of external calls.

We run CCM 5.1.2.3000(2).
When i setup forwarding on my 7960 to my cellphone (GSM), only internal calls successfully forwards. If an external caller dials my 7960 when it is in forwarding-mode, the call just ends/disconnects.

regular phonecalls from internal->external and external->internal works great otherwise. It's just this forwarding bit that won't go.
I have one CSS for internal and one CSS for PSTN.

Any ideas?

 

[JcBWF]

Where are your trunks coming from. If they are TIEs from a PBX make sure you can do trk2trk transfers.

 

[iptuser]

YOu may have trunk to trunk disallowed set up

 

[soleman52]

Go to directory number config for the dn and in
Call Forward and Pickup Settings —

fool around with the CSS for forward all until you find one that works... I have had the same problem in 4.3.1


bye the way when are they going to put FWD/Da as an option on a soft key template......