Mirdus0001
Technical User
Hi all,
I have the following issue with Help and Support Service.
1. When I start this command from vbs or from batch:
C:\Windows\pchealth\helpctr\binaries\helpctr.exe -FromStartHelp -url hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm -ExtraArgument NOVICECOMPUTER=xyz
It can't load the Unsolicitedrcui.htm in "Help and Support Center". ("Cannot display the page" error message)
2. If I start just hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm from e.g explorer or IE it loads the html properly (of course without supplying machine name.)
To me it looks like there is some security set or helpctr.exe functinality has been somehow modified..
At the end I have to add that when using syntax from point 2., SCCM console, or manually created and shared invitation, Remote Assistance works just fine...
Any tip or advice appreciated.
Thx.
I have the following issue with Help and Support Service.
1. When I start this command from vbs or from batch:
C:\Windows\pchealth\helpctr\binaries\helpctr.exe -FromStartHelp -url hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm -ExtraArgument NOVICECOMPUTER=xyz
It can't load the Unsolicitedrcui.htm in "Help and Support Center". ("Cannot display the page" error message)
2. If I start just hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm from e.g explorer or IE it loads the html properly (of course without supplying machine name.)
To me it looks like there is some security set or helpctr.exe functinality has been somehow modified..
At the end I have to add that when using syntax from point 2., SCCM console, or manually created and shared invitation, Remote Assistance works just fine...
Any tip or advice appreciated.
Thx.